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COVID-19 | Updated Information

April 11, 2020

 

Important Information About COVID-19

 

The health and safety of all patients is our number one priority. We have implemented several procedures designed to protect you and those you love, including temperature checks in the lobby, designated well waiting areas, curbside lab draws, and disinfecting techniques that are above and beyond our standard protocol.

 

In order to reduce your potential for exposure to the Coronavirus, while making sure that you don't experience delay in care, we are offering patients the option of a Televisit. This is an opportunity to visit with your doctor by phone, rather than in a face-to-face encounter. The only equipment required is a telephone, either mobile or landline. Simply call and let us know that you want to change an existing appointment to a Televisit, or that you would like to schedule a Televisit. You will be given a date and time to expect a call. During the call you can discuss any concerns you may have as well as order refills for most prescription drugs. This option is available for our Sheffield, Greenhill, and Express Care patients.

 

SCHEDULE A TELEVISIT WITH YOUR PROVIDER:

Express Care Televisits - 256-386-7774

Sheffield Office Televisits - 256-383-4447

Greenhill Office Televisits - 256-272-8066

 

This is a billable visit covered by Medicare and Blue Cross.

 

If you are experiencing fever of 100.5 or greater, cough, or shortness of breath, or if you suspect that you have been exposed to the coronavirus, call our office at one of the numbers above for assistance. Please, DO NOT come to our office or any other health care location until you have spoken, by phone, to a health care provider.

 

For more information visit: www.cdc.gov/COVID19 or Alabamapublichealth.gov

 

 

 

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